{"id":376032,"date":"2026-10-04T16:56:48","date_gmt":"2026-10-04T16:56:48","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/voxtrics-feedback\/"},"modified":"2026-10-04T17:02:05","modified_gmt":"2026-10-04T17:02:05","slug":"voxtrics-feedback","status":"publish","type":"plugin","link":"https:\/\/lmo.wordpress.org\/plugins\/voxtrics-feedback\/","author":23574261,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"0.1.0","stable_tag":"0.1.0","tested":"7.1.3","requires":"6.3","requires_php":"7.4","requires_plugins":null,"header_name":"Voxtrics Feedback","header_author":"Voxtrics","header_description":"Shows your Voxtrics Feedback surveys: a popup or chat survey on every page, and any survey wherever you add the Voxtrics survey block or the [voxtrics_survey] shortcode.","assets_banners_color":"9ca2a8","last_updated":"2026-10-04 17:02:05","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/feedback.voxtrics.io","rating":0,"author_block_rating":0,"active_installs":0,"downloads":180,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"0.1.0":{"tag":"0.1.0","author":"voxtrics","date":"2026-10-04 17:02:05","revision":3727634}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3727630,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3727630,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256},"icon.svg":{"filename":"icon.svg","revision":3727630,"resolution":false,"location":"assets","locale":false}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3727634,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3727634,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":{"voxtrics-feedback\/survey":{"$schema":"https:\/\/schemas.wp.org\/trunk\/block.json","apiVersion":3,"name":"voxtrics-feedback\/survey","title":"Voxtrics survey","category":"embed","icon":"feedback","description":"Shows a Voxtrics Feedback survey: an inline form in its place, or a popup or chat survey on the page.","keywords":["feedback","survey","form"],"textdomain":"voxtrics-feedback","attributes":{"surveyId":{"type":"string","default":""}},"supports":{"html":false},"editorScript":"file:.\/index.js"}},"tagged_versions":["0.1.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3727634,"resolution":"1","location":"assets","locale":"","width":2540,"height":1520},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3727634,"resolution":"2","location":"assets","locale":"","width":2540,"height":1520},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3727634,"resolution":"3","location":"assets","locale":"","width":2540,"height":1520},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3727634,"resolution":"4","location":"assets","locale":"","width":2540,"height":1520},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3727634,"resolution":"5","location":"assets","locale":"","width":2540,"height":1520}},"screenshots":{"1":"A popup survey on a checkout page asks why the visitor is leaving.","2":"A rating survey right after a purchase.","3":"Visitors click the part of the page that confuses them, and the response comes with a screenshot of that spot. Available on the Scale plan and above.","4":"A chat survey asks one question at a time.","5":"An inline form under a help article, in the site's font and colors."}},"plugin_section":[],"plugin_tags":[108,361,491,2295,364],"plugin_category":[42,53],"plugin_contributors":[284351],"plugin_business_model":[],"class_list":["post-376032","plugin","type-plugin","status-publish","hentry","plugin_tags-feedback","plugin_tags-form","plugin_tags-popup","plugin_tags-rating","plugin_tags-survey","plugin_category-contact-forms","plugin_category-ratings-and-reviews","plugin_contributors-voxtrics","plugin_committers-voxtrics"],"banners":{"banner":"https:\/\/ps.w.org\/voxtrics-feedback\/assets\/banner-772x250.png?rev=3727634","banner_2x":"https:\/\/ps.w.org\/voxtrics-feedback\/assets\/banner-1544x500.png?rev=3727634","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":"https:\/\/ps.w.org\/voxtrics-feedback\/assets\/icon.svg?rev=3727630","icon":"https:\/\/ps.w.org\/voxtrics-feedback\/assets\/icon.svg?rev=3727630","icon_2x":false,"generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/voxtrics-feedback\/assets\/screenshot-1.png?rev=3727634","caption":"A popup survey on a checkout page asks why the visitor is leaving."},{"src":"https:\/\/ps.w.org\/voxtrics-feedback\/assets\/screenshot-2.png?rev=3727634","caption":"A rating survey right after a purchase."},{"src":"https:\/\/ps.w.org\/voxtrics-feedback\/assets\/screenshot-3.png?rev=3727634","caption":"Visitors click the part of the page that confuses them, and the response comes with a screenshot of that spot. Available on the Scale plan and above."},{"src":"https:\/\/ps.w.org\/voxtrics-feedback\/assets\/screenshot-4.png?rev=3727634","caption":"A chat survey asks one question at a time."},{"src":"https:\/\/ps.w.org\/voxtrics-feedback\/assets\/screenshot-5.png?rev=3727634","caption":"An inline form under a help article, in the site's font and colors."}],"raw_content":"<!--section=description-->\n<p>This plugin places the surveys you build in <a href=\"https:\/\/feedback.voxtrics.io\">Voxtrics Feedback<\/a> on your WordPress site, without editing theme files or pasting script tags.<\/p>\n\n<ul>\n<li><strong>A survey on every page.<\/strong> Enter the ID of a popup or chat survey in Settings \u2192 Voxtrics Feedback and it appears across the whole site.<\/li>\n<li><strong>A survey in a chosen place.<\/strong> Add the Voxtrics survey block where the survey should appear: in a post, a page, a template part such as the footer, or a widget area. In the classic editor or a page builder, use the <code>[voxtrics_survey id=\"\u2026\"]<\/code> shortcode.<\/li>\n<li><strong>The survey's type decides how it looks.<\/strong> An inline form shows in its place; a popup, with or without a button, and a chat survey appear over the page. Questions, triggers and styling are set in Voxtrics Feedback; the plugin only places the survey.<\/li>\n<\/ul>\n\n<p>You need a Voxtrics Feedback account and a published survey. A survey loads only on the domain it belongs to in Voxtrics Feedback, so add your site's domain there first.<\/p>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects to Voxtrics Feedback, a survey service at feedback.voxtrics.io operated by Oiva Software Oy, Helsinki, Finland. The service shows the surveys and stores the responses; the plugin does nothing without it.<\/p>\n\n<p>The plugin makes no requests until you enter a survey ID in its settings or place a survey on a page. From then on, on every page that has a survey, the visitor's browser:<\/p>\n\n<ul>\n<li>loads the survey script from feedback.voxtrics.io;<\/li>\n<li>requests the survey from feedback.voxtrics.io, sending the page address that the browser puts in the Referer header, the visitor's IP address and a random visitor ID;<\/li>\n<li>creates that visitor ID on its first page view with a survey and keeps it in the browser's local storage. It recognises a returning visitor and keeps a survey that allows one response per visitor from being shown again.<\/li>\n<\/ul>\n\n<p>When a visitor submits a response, the browser sends to feedback.voxtrics.io:<\/p>\n\n<ul>\n<li>the answers;<\/li>\n<li>the path of the page and a copy of the page's HTML with scripts removed, which shows your team the page as the visitor saw it. The copy contains whatever that page showed the visitor, such as a signed-in visitor's name in the admin bar;<\/li>\n<li>the HTML of a page element the visitor pointed at, if the survey lets visitors select one;<\/li>\n<li>browser details: user agent, language, platform, window size, number of processor cores, device memory, touch points, and whether cookies, a PDF viewer and browser automation are enabled;<\/li>\n<li>the visitor ID. The service stores the visitor's IP address with the response to keep one visitor from answering twice.<\/li>\n<\/ul>\n\n<p>A survey set to appear only when a certain cookie exists checks for that cookie in the browser. No cookies are sent to feedback.voxtrics.io.<\/p>\n\n<ul>\n<li>Terms of Service: https:\/\/feedback.voxtrics.io\/en\/legal\/terms<\/li>\n<li>Privacy Policy: https:\/\/feedback.voxtrics.io\/en\/legal\/privacy<\/li>\n<li>Data Processing Agreement: https:\/\/feedback.voxtrics.io\/en\/legal\/dpa<\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>Install and activate the plugin.<\/li>\n<li>In Voxtrics Feedback, open your survey's embed code and copy its ID, the <code>formId<\/code> value.<\/li>\n<li>For a popup or chat survey on every page, paste the ID in Settings \u2192 Voxtrics Feedback.<\/li>\n<li>For a survey in a particular place, add the Voxtrics survey block there and paste the ID into it.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"where%20do%20i%20find%20a%20survey%27s%20id%3F\"><h3>Where do I find a survey's ID?<\/h3><\/dt>\n<dd><p>In Voxtrics Feedback, open the survey's embed code. The ID is the <code>formId<\/code> value.<\/p><\/dd>\n<dt id=\"the%20survey%20doesn%27t%20appear.%20what%20should%20i%20check%3F\"><h3>The survey doesn't appear. What should I check?<\/h3><\/dt>\n<dd><p>The survey must be published and must belong to your site's domain in Voxtrics Feedback, because a survey loads only on its own domain. The plugin's settings page shows the host name your site uses. When the widget can't load a survey, the browser console says why.<\/p><\/dd>\n<dt id=\"which%20surveys%20can%20i%20place%3F\"><h3>Which surveys can I place?<\/h3><\/dt>\n<dd><p>Inline forms, popups with or without a button, and chat surveys. On-site and email surveys are opened from their own links and aren't placed on a site.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20the%20classic%20editor%20or%20a%20page%20builder%3F\"><h3>Does it work with the classic editor or a page builder?<\/h3><\/dt>\n<dd><p>Yes. Use the <code>[voxtrics_survey id=\"\u2026\"]<\/code> shortcode wherever shortcodes are accepted.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>0.1.0<\/h4>\n\n<ul>\n<li>First release: a survey on every page, the Voxtrics survey block and the <code>[voxtrics_survey]<\/code> shortcode.<\/li>\n<\/ul>","raw_excerpt":"Show your Voxtrics Feedback surveys on your site: a popup or chat survey on every page, and inline surveys wherever you add the block.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lmo.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/376032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lmo.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/lmo.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/lmo.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=376032"}],"author":[{"embeddable":true,"href":"https:\/\/lmo.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/voxtrics"}],"wp:attachment":[{"href":"https:\/\/lmo.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=376032"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/lmo.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=376032"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/lmo.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=376032"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/lmo.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=376032"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/lmo.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=376032"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/lmo.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=376032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}