Title: Tendr – AI Chatbot, Shopping Assistant &amp; Lead Capture
Author: Tendr.cc
Published: <strong>03 Otover 2026</strong>
Last modified: 07 Otover 2026

---

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# Tendr – AI Chatbot, Shopping Assistant & Lead Capture

 By [Tendr.cc](https://profiles.wordpress.org/marcgranellhd/)

[Download](https://downloads.wordpress.org/plugin/tendr.0.4.5.zip)

 * [Details](https://lmo.wordpress.org/plugins/tendr/#description)
 * [Reviews](https://lmo.wordpress.org/plugins/tendr/#reviews)
 *  [Installation](https://lmo.wordpress.org/plugins/tendr/#installation)
 * [Development](https://lmo.wordpress.org/plugins/tendr/#developers)

 [Support](https://wordpress.org/support/plugin/tendr/)

## Description

**Tendr is an AI chatbot and shopping assistant built for WooCommerce, and an AI
receptionist for any WordPress site.** On a shop it knows your real catalog, prices,
stock and shipping rates, recommends the right products with photo cards, adds them
to the cart and sends the customer to your checkout with the shipping details already
filled in. On a site without a shop it answers from your pages, guides visitors 
to the right section and collects their contact details.

When a visitor wants a quote or a call back, the assistant opens a contact form 
inside the chat and the lead reaches your dashboard, your email and, if you want,
your form plugin (Contact Form 7, WPForms, Gravity Forms, Fluent Forms) or a webhook.
When a customer needs a person, you take over the chat live. When something can’t
be solved in the chat, Tendr opens a support ticket.

#### Try it live

Two demo stores built only to show Tendr at work. Open the chat bubble and shop 
as a customer would: ask for advice, compare, add to the cart and reach the checkout.

 * **[Tostadero Norte – WooCommerce demo ](https://demo.tendr.cc/)** A specialty
   coffee roaster (in Spanish). Try: “un café para cafetera italiana”.
 * **[Salvia & Sal – PrestaShop demo ](https://demo-ps.tendr.cc/en/)** Natural skincare(
   English and Spanish). Same assistant and dashboard.

The stores and their orders are not real. [Website](https://tendr.cc/en/) · [Docs](https://tendr.cc/en/docs/)

#### Why Tendr

 * **It sells, not just answers**: recommendations, add to cart, free-shipping nudges
   and assisted checkout inside the chat.
 * **No made-up answers**: products, prices and delivery times come from your synced
   catalog and your own policy pages.
 * **AI included**: no OpenAI or DeepSeek account needed. Bring your own key only
   if you want to.
 * **Set up in 5 minutes**: click “Connect to Tendr” and the catalog syncs by itself.
   No code.
 * **You see the money**: sales attributed to the chat, conversion and what customers
   ask about.

#### AI product recommendations

 * The shopper says what they need (“a gift under $50”) and gets real products from
   your catalog.
 * Product cards: highlighted product, carousel, side-by-side comparison or list,
   with photo, price and an Add button.
 * Product finder for large catalogs: search by use, budget, size or any attribute.

#### AI sales assistant

 * Add to cart from the chat, variations included.
 * Assisted checkout: shipping details collected in the chat and pre-filled in your
   WooCommerce checkout.
 * Free-shipping nudges based on your shipping zones, and proactive prompts on product
   pages.
 * Payments always go through your own checkout and gateways.

#### Live chat with AI handoff

 * Take over any chat from the dashboard: the AI pauses and the customer sees who
   is helping.
 * Live view of who is waiting, who your team is helping and what the AI is doing,
   with response-time targets.
 * Private notes for the AI, AI-drafted replies, support hours and presence.

#### AI customer support and tickets

 * Answers about shipping, returns, warranty and payments from your policy pages,
   and technical questions from the manuals you upload (PDF or text).
 * Support tickets: the assistant opens a numbered ticket with the customer’s email
   and order; you reply by email from the dashboard.
 * Your own rules and verified answers.

#### Lead capture and sites without a shop

 * Contact form inside the chat with the fields you choose; leads land in your dashboard,
   your inbox and your form plugin or webhook.
 * On a WordPress without WooCommerce it answers from your pages and posts and scrolls
   visitors to the section they ask for.

#### Multilingual, on-brand, fast

 * Replies in the customer’s language. Interface in English, Spanish, German, French
   and Italian, with WPML and Polylang support.
 * Name, photo, tone, colours, icons, themes and mascots, with a live preview. Dependency-
   free script in its own Shadow DOM.

#### Plans

Tendr is a service (SaaS) and needs a free Tendr account. The **free Start plan**
has no time limit and needs no card: 300 conversations a month, 150 products, 20
tickets a month and lead capture. Paid plans add assisted checkout, unlimited conversations,
products and tickets, live chat takeover, page indexing and full analytics. [Pricing](https://tendr.cc/en/#precios).

### External services

This plugin relies on the Tendr service, operated by the plugin author, to run the
assistant. Without it the chat cannot answer.

**Tendr API** (https://api.tendr.cc)

 * Licence activation and validation: when you connect the store and periodically
   afterwards. Sends the licence key, the site domain and URL, and the WordPress,
   WooCommerce and plugin versions.
 * Catalog sync: when you connect the store, when products change and daily. Sends
   public product data (name, descriptions, price, stock status, categories, attributes,
   image URL, permalink, number of sales and language).
 * Store information: when you connect the store and when settings change. Sends
   the store name, language, currency, site icon, tagline and description, the text
   of the “about us” page, shipping zones and rates, cart and checkout URLs and 
   the policy pages (shipping, returns, terms).
 * Chat: only when a visitor opens the chat and writes. The visitor’s browser sends
   the messages, a random anonymous visitor ID, the current page URL, title, section
   headings and language, and a summary of the cart (products, quantities, totals).
   Shipping details typed in the chat form go to your own WooCommerce store, not
   to Tendr. Contact details typed in the lead form are stored by Tendr for you 
   and, if you set it up, sent back to your site’s form plugin or to your webhook.

Terms of service: https://tendr.cc/en/legal/terminos.html
 Privacy policy: https://
tendr.cc/en/legal/privacidad.html

**AI providers used by the Tendr service**

To write the answers, the Tendr service forwards the conversation and the relevant
catalog data to an AI model provider: DeepSeek by default (https://www.deepseek.
com, privacy policy: https://cdn.deepseek.com/policies/en-US/deepseek-privacy-policy.
html), or OpenAI if the store owner adds their own OpenAI API key in the dashboard(
https://openai.com, privacy policy: https://openai.com/policies/privacy-policy/).
The plugin itself never calls these providers.

No payment data, passwords or card numbers are ever sent. The “Powered by Tendr”
link in the chat is off by default and only appears if the store owner turns it 
on.

## Screenshots

[⌊AI product recommendations with real products, photos, prices and stock.⌉⌊AI product
recommendations with real products, photos, prices and stock.⌉[

AI product recommendations with real products, photos, prices and stock.

[⌊Add to cart from the chat with a free-shipping nudge.⌉⌊Add to cart from the chat
with a free-shipping nudge.⌉[

Add to cart from the chat with a free-shipping nudge.

[⌊Assisted checkout: details collected in the chat and pre-filled in WooCommerce.⌉⌊
Assisted checkout: details collected in the chat and pre-filled in WooCommerce.⌉[

Assisted checkout: details collected in the chat and pre-filled in WooCommerce.

[⌊Side-by-side product comparison.⌉⌊Side-by-side product comparison.⌉[

Side-by-side product comparison.

[⌊Dashboard: sales from the chat, conversion and topics.⌉⌊Dashboard: sales from 
the chat, conversion and topics.⌉[

Dashboard: sales from the chat, conversion and topics.

[⌊Live chat takeover with private notes for the AI.⌉⌊Live chat takeover with private
notes for the AI.⌉[

Live chat takeover with private notes for the AI.

[⌊Support tickets answered by email.⌉⌊Support tickets answered by email.⌉[

Support tickets answered by email.

[⌊Customize name, tone, colours, themes and mascots.⌉⌊Customize name, tone, colours,
themes and mascots.⌉[

Customize name, tone, colours, themes and mascots.

[⌊Multilingual: replies in the customer’s language.⌉⌊Multilingual: replies in the
customer’s language.⌉[

Multilingual: replies in the customer’s language.

[⌊Mobile: full-screen chat sheet.⌉⌊Mobile: full-screen chat sheet.⌉[

Mobile: full-screen chat sheet.

[⌊The WooCommerce → Tendr screen.⌉⌊The WooCommerce → Tendr screen.⌉[

The WooCommerce  Tendr screen.

## Installation

 1. Install Tendr from Plugins  Add New and activate it (WooCommerce is optional).
 2. Go to WooCommerce  Tendr (or the Tendr menu), click “Connect to Tendr” and sign
    in or create a free account.
 3. You are sent back with the site connected. The catalog or your pages sync in the
    background and the chat appears within minutes.
 4. Customize the assistant from your Tendr dashboard.

## FAQ

### Is Tendr an AI chatbot for WooCommerce?

Yes. An AI chatbot and shopping assistant for WooCommerce: it recommends products,
answers questions, fills the cart and checkout, and hands the chat to a person when
needed. It also works on WordPress sites without a shop.

### Is there a free plan?

Yes. The Start plan is free with no time limit and needs no card.

### Do I need an OpenAI, ChatGPT or DeepSeek account?

No. The AI is included in every plan. Optionally, add your own DeepSeek or OpenAI
key and pay the provider directly.

### Can a real person answer in the chat?

Yes. Take over any conversation from your dashboard; the AI pauses and you can hand
it back at any time.

### Which languages does it speak?

It replies in the customer’s language. The chat interface comes in English, Spanish,
German, French and Italian, with WPML and Polylang support.

### Is it GDPR friendly?

It uses a random anonymous visitor ID, sends no payment data and keeps shipping 
details in your WooCommerce cart. See External services and our privacy policy.

### Where is the source code?

All code is included as readable source. assets/widget.js is plain JavaScript, not
minified, with no third-party libraries.

### What happens if I uninstall it?

The plugin options are removed and the licence seat is freed. You can delete your
data from your Tendr account.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Tendr – AI Chatbot, Shopping Assistant & Lead Capture” is open source software.
The following people have contributed to this plugin.

Contributors

 *   [ Tendr.cc ](https://profiles.wordpress.org/marcgranellhd/)

[Translate “Tendr – AI Chatbot, Shopping Assistant & Lead Capture” into your language.](https://translate.wordpress.org/projects/wp-plugins/tendr)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/tendr/), check out 
the [SVN repository](https://plugins.svn.wordpress.org/tendr/), or subscribe to 
the [development log](https://plugins.trac.wordpress.org/log/tendr/) by [RSS](https://plugins.trac.wordpress.org/log/tendr/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.4.5

 * No more codes like – in product names in the chat.

#### 0.4.4

 * Chat scrolling: a long reply opens at its first line instead of the end, with
   a “More below” button and smooth scrolling.

#### 0.4.3

 * The contact form in the chat no longer disappears: it survives page changes until
   sent and reappears if the visitor asks for it again.
 * Works without WooCommerce: on a plain WordPress site the assistant answers from
   your pages and posts, scrolls the visitor to the section they ask for and captures
   leads.

Full history: see changelog.txt.

## Meta

 *  Version **0.4.5**
 *  Last updated **30 minutes ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.2 or higher **
 *  Tested up to **7.1.3**
 *  PHP version ** 7.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/tendr/)
 * Tags
 * [AI Chatbot](https://lmo.wordpress.org/plugins/tags/ai-chatbot/)[chatbot](https://lmo.wordpress.org/plugins/tags/chatbot/)
   [lead generation](https://lmo.wordpress.org/plugins/tags/lead-generation/)[live chat](https://lmo.wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://lmo.wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://lmo.wordpress.org/plugins/tendr/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/tendr/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/tendr/reviews/)

## Contributors

 *   [ Tendr.cc ](https://profiles.wordpress.org/marcgranellhd/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/tendr/)