Title: FeedbackVault
Author: Darshit Javiya
Published: <strong>20 Dicember 2025</strong>
Last modified: 23 Dicember 2025

---

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![](https://ps.w.org/feedbackvault/assets/icon-256x256.png?rev=3424237)

# FeedbackVault

 By [Darshit Javiya](https://profiles.wordpress.org/darshitjaviya/)

[Download](https://downloads.wordpress.org/plugin/feedbackvault.zip)

 * [Details](https://lmo.wordpress.org/plugins/feedbackvault/#description)
 * [Reviews](https://lmo.wordpress.org/plugins/feedbackvault/#reviews)
 *  [Installation](https://lmo.wordpress.org/plugins/feedbackvault/#installation)
 * [Development](https://lmo.wordpress.org/plugins/feedbackvault/#developers)

 [Support](https://wordpress.org/support/plugin/feedbackvault/)

## Description

**FeedbackVault** is a powerful WordPress plugin that displays authentic customer
reviews from Google My Business and Trustpilot with professional design matching.
Perfect for businesses wanting to showcase real customer feedback with 16 different
shortcode options.

#### Key Features

**Dual Platform Integration**
 * Google My Business Reviews via Places API * Trustpilot
reviews with web scraping * Real customer data and photos * Automatic design matching

**16 Powerful Shortcodes**
 * Multiple layout options (List, Grid, Sliders) * 5-
star filtering capabilities * Responsive design on all devices * Customizable parameters(
count, columns, autoplay)

**Professional Design**
 * Trustpilot: Authentic green stars and layout * Google:
Official yellow stars and styling * Real user profile photos with fallbacks * Mobile-
optimized responsive design

**Advanced Features**
 * Smart caching system (1-hour cache) * Connection testing
in admin * Cache management interface * Error handling with helpful messages

#### Available Shortcodes

**Trustpilot Reviews:**
 * `[feedbackvault_trustpilot_reviews]` – Display all Trustpilot
reviews * `[feedbackvault_trustpilot_grid]` – Grid layout for Trustpilot reviews*`[
feedbackvault_trustpilot_slider_1]` – Single review slider * `[feedbackvault_trustpilot_slider_3]`–
Triple review slider * `[feedbackvault_trustpilot_5star_reviews]` – 5-star reviews
only * `[feedbackvault_trustpilot_5star_grid]` – 5-star grid layout * `[feedbackvault_trustpilot_5star_slider_1]`–
5-star single slider * `[feedbackvault_trustpilot_5star_slider_3]` – 5-star triple
slider

**Google Reviews:**
 * `[feedbackvault_google_reviews]` – Display all Google reviews*`[
feedbackvault_google_grid]` – Grid layout for Google reviews * `[feedbackvault_google_slider_1]`–
Single Google review slider * `[feedbackvault_google_slider_3]` – Triple Google 
review slider * `[feedbackvault_google_5star_reviews]` – 5-star Google reviews only*`[
feedbackvault_google_5star_grid]` – 5-star Google grid layout * `[feedbackvault_google_5star_slider_1]`–
5-star Google single slider * `[feedbackvault_google_5star_slider_3]` – 5-star Google
triple slider

#### Perfect For

 * Local Businesses
 * E-commerce Stores
 * Service Providers
 * Restaurants & Hotels
 * Healthcare Practices
 * Real Estate Agencies
 * Any business collecting customer feedback

#### Easy Setup

 1. Install and activate the plugin
 2. Go to FeedbackVault settings in your WordPress admin
 3. Add your Trustpilot business URL (optional)
 4. Configure your Google Places API key (optional)
 5. Start displaying reviews with shortcodes!

### External Services

This plugin interacts with the following third-party services to enable business
reviews and location features:

 1. **Google Maps Platform**
 2.  * Purpose: To display maps, locate business places using Google Places API, and
       collect/display Google business reviews.
     * What is sent: The business name or address from your settings and your Google
       API key are sent to Google’s Places API and Maps API endpoints. User IP addresses
       may also be sent as part of the HTTP request.
     * Links:
        - [Google Cloud Platform Terms of Service](https://cloud.google.com/maps-platform/terms)
        - [Google Privacy Policy](https://policies.google.com/privacy)
 3. **Trustpilot**
 4.  * Purpose: To fetch and display Trustpilot business reviews via public Trustpilot
       URLs and/or API endpoint.
     * What is sent: The plugin sends your configured Trustpilot review page URL or
       business identifier to Trustpilot in order to fetch reviews or business details.
     * Links:
        - [Trustpilot Terms of Service](https://legal.trustpilot.com/for-businesses/terms-of-use)
        - [Trustpilot Privacy Policy](https://legal.trustpilot.com/for-businesses/privacy-policy)

### Support

For support, feature requests, or bug reports, please contact us at djmandarin11@gmail.
com

We provide comprehensive documentation and responsive support to ensure your success
with FeedbackVault.

### Developer Information

**System Requirements:**
 * WordPress 5.0 or higher * PHP 7.4 or higher * MySQL 
5.6 or higher * Modern web browser

**Optional Requirements:**
 * Google Places API key (for Google Reviews) * Trustpilot
business profile (for Trustpilot integration) * SSL certificate (recommended for
API security)

**Performance:**
 * Lightweight and optimized codebase * Intelligent caching system
using WordPress transients * Minimal database impact * CDN friendly assets * Mobile
optimized

**Security:**
 * Secure API communications with proper authentication * Input sanitization
and validation throughout * CSRF protection on all forms * XSS prevention measures*
SQL injection protection

**Privacy:**
 * No personal data sent to third parties * API communications are 
secure and encrypted * User data stored locally in WordPress database * GDPR and
privacy regulation compliant * Built-in privacy controls

## Installation

#### Automatic Installation

 1. Log in to your WordPress admin panel
 2. Navigate to Plugins > Add New
 3. Search for “FeedbackVault”
 4. Click “Install Now” and then “Activate”

#### Manual Installation

 1. Download the plugin ZIP file
 2. Log in to your WordPress admin panel
 3. Navigate to Plugins > Add New > Upload Plugin
 4. Choose the ZIP file and click “Install Now”
 5. Activate the plugin

#### After Installation

 1. Go to **FeedbackVault** in your WordPress admin menu
 2. Configure your settings under **Settings**
 3. For Trustpilot: Add your business review page URL
 4. For Google Reviews: Add your Google Maps URL and API key
 5. Start using shortcodes to display reviews

## FAQ

### Do I need API keys to use this plugin?

For Trustpilot: No API key needed, just your business review URL.
 For Google Reviews:
Yes, you need a free Google Places API key which includes 1000 requests/month.

### How does the plugin fetch real reviews?

Trustpilot: The plugin scrapes your public Trustpilot business page.
 Google: Uses
the official Google Places API to fetch reviews from your Google My Business profile.

### Are the reviews SEO-friendly?

Yes! All reviews are displayed with proper structured data markup for better search
engine visibility.

### Can I display reviews from both platforms together?

Currently, reviews are displayed per platform using specific shortcodes. You can
use multiple shortcodes on the same page to show both Trustpilot and Google reviews.

### How often are reviews updated?

Reviews are cached for 1 hour for performance. After that, fresh data is fetched
automatically. You can also manually clear the cache from the settings page.

### Can I customize the appearance?

The plugin provides exact design matching for both platforms. You can customize 
the number of reviews, columns, and layout types using shortcode parameters.

### Does it work with caching plugins?

Yes, FeedbackVault is designed to work with popular caching plugins and includes
its own intelligent caching system.

### Can I control how many reviews are displayed?

Yes, all shortcodes support a `count` parameter to limit reviews (e.g., `[feedbackvault_google_reviews
count="5"]`).

### Does it work with page builders?

Yes, FeedbackVault shortcodes work perfectly with popular page builders like Elementor,
Beaver Builder, Divi, and others.

### How do I get my Google Places API key?

Go to Google Cloud Console, create a project, enable Places API, and create an API
key. The first 1000 requests per month are free.

### What formats do I need for URLs?

Trustpilot: Use your public business review page URL (e.g., https://www.trustpilot.
com/review/yourbusiness.com)
 Google: Use your Google Maps business URL or provide
your Place ID directly.

### Is it mobile responsive?

Yes, all layouts are fully responsive and work perfectly on mobile devices, tablets,
and desktops.

### Can I show only 5-star reviews?

Yes! Use the 5-star specific shortcodes to display only reviews with 5-star ratings
from either platform.

### How does the slider functionality work?

Sliders support autoplay, custom speeds, and navigation dots. The triple slider 
shows multiple reviews at once on desktop and adapts to single review on mobile.

### Does it support multiple languages?

The plugin is translation-ready and includes proper textdomain for translations.
Reviews are displayed in their original language from the platforms.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“FeedbackVault” is open source software. The following people have contributed to
this plugin.

Contributors

 *   [ Darshit Javiya ](https://profiles.wordpress.org/darshitjaviya/)

[Translate “FeedbackVault” into your language.](https://translate.wordpress.org/projects/wp-plugins/feedbackvault)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/feedbackvault/), check
out the [SVN repository](https://plugins.svn.wordpress.org/feedbackvault/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/feedbackvault/) 
by [RSS](https://plugins.trac.wordpress.org/log/feedbackvault/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Initial release
 * Trustpilot reviews integration with real data fetching
 * Google Places API integration for authentic reviews
 * 16 different shortcode variations (8 for each platform)
 * Responsive grid, list, and slider layouts
 * Professional design matching official platform designs
 * Smart caching system for optimal performance
 * 5-star filtering options for both platforms
 * Real user profile photos with fallback avatars
 * Comprehensive admin interface with connection testing
 * Cache management with manual clear options
 * Error handling with helpful user messages
 * Mobile-optimized responsive breakpoints

## Meta

 *  Version **1.0.0**
 *  Last updated **3 months ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.0 or higher **
 *  Tested up to **6.8.5**
 *  PHP version ** 7.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/feedbackvault/)
 * Tags
 * [Google Reviews](https://lmo.wordpress.org/plugins/tags/google-reviews/)[rating](https://lmo.wordpress.org/plugins/tags/rating/)
   [reviews](https://lmo.wordpress.org/plugins/tags/reviews/)[testimonials](https://lmo.wordpress.org/plugins/tags/testimonials/)
   [trustpilot](https://lmo.wordpress.org/plugins/tags/trustpilot/)
 *  [Advanced View](https://lmo.wordpress.org/plugins/feedbackvault/advanced/)

## Ratings

No reviews have been submitted yet.

[Add my review](https://wordpress.org/support/plugin/feedbackvault/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/feedbackvault/reviews/)

## Contributors

 *   [ Darshit Javiya ](https://profiles.wordpress.org/darshitjaviya/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/feedbackvault/)